
I know this happens to countless others. The phone rings, and it’s a friend/family member/co-worker and their PC just crashed. Now it’s my job to figure out how 6 months of downloading trash, adware, & viruses could possibly have caused their computer to crash.
Not that this will protect you 100%, but I’ve decided to list a handful of tips that might help you to avoid having to make a panicked call to someone like me.
1. Back it up. - I don’t care how you do it exactly, but my recommendation would be to backup all of your important files to at least two different physical locations. You can do this by burning a few DVD’s, using an external hard drive, or through an online service such as Mozy. I would recommend backing up in some form at least once a week. If you go with an online service, it will do a daily backup automatically, which makes it pretty handy.
2. Be smart. - It’s pretty simple, most viruses, adware, and other malicious pieces of software built to destroy your computer lie in the seedy underbelly of the internet. If you don’t visit those places, you’re likely to avoid the bad stuff all together. Forwarded emails, Limewire or other peer to peer sharing applications are other things to avoid. Do not download or install any application that doesn’t come from a reputable source. Never click on a file ending in .bat or .exe unless you know exactly what it is and who it came from.
3. Get protection. – If you aren’t running anti-virus software you’re just asking for it. AVG Free is a good solution although it seems to be getting a little bloated. Currently I’m trying out Avast and so far I like what I see. Beyond that, an anti-adware application and perhaps a firewall of some sort would be a good base. Just go to download.com and look at the most popular (non-sponsored) programs in the category and that’s usually a good option.
4. Keep it clean. - Aside from the security programs that you should be running 24/7, I would recommend a handful of utilities to keep things clean and running smoothly. Start with keeping Windows updated. Even if you have automatic updates on, check the optional stuff from time to time. CCleaner is an app that I’ve come to really like. It cleans off temporary files, frees up space, and will also scan your registry to clean up errors. There are a handful of other programs that do similar things, but I really only use those if CCleaner doesn’t do the job first. Auslogics Disk Defrag is another one I tend to go back to often. It does the same thing as Windows Disk Defrag, but it takes a fraction of the time.
5. Google it. – Let me just pull away the curtain and tell you a little secret…after I’ve done all of the above, I go to Google and search for the exact symptoms, error code or otherwise. There is almost always an answer. If there’s not, well…it’s time for a reformat and that’s probably where you call me. In that case, do step #1, call me, and next time follow steps 1-4 thoroughly.
OR…
Instead of following all of these rules, buy a Mac. I am serious. I’ve been 100% Mac for 2 years solid, Jen has for 3, and we’ve had a secondary Mac in our house for 4. In those years, I’ve had exactly one major problem which was a hard drive failure (which happens no matter what). No anti-virus, no adware, no defrag, no registry cleaning…not even a worry about backups because Macs have that built-in.
I know Macs cost more initially, but think about all the time you’ve spent troubleshooting and fixing your PC. I have a PC at work and I’ve spent no less than 100 hours in 2 years trying to diagnose numerous issues. 100 hours x $10/hr = $1000. Enough said.
So, hopefully this was somewhat helpful. If you have any tips you’d like to share, hit me up in the comments.